A genuine Dutch treat : issue betting and mindful gaming.


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Connections to issue betting data and notices about the dangers related ... Adequacy of the issue betting counteractive action arrangement of Holland Casino ...
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A genuine Dutch treat : issue betting and mindful gaming Pieter Remmers Lausanne , March 200 5

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What are we discussing ? Amusements of aptitude/chance Problem Gambling Recent Trends Responsible Gaming Company Policy

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An opportunity to win respect/honor Play Entertainment Availability An opportunity to win cash A part of the way of life Provides activity Provides get away from A type of issue solving Attractive situations Why do we bet?

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Games of aptitude versus Games of chance The qualities ought to dependably be taken a gander at in the way they are blended and communicate. in this procedure, it might happen that a few qualities of one and the same amusement rather show towards a round of chance, and others towards a session of expertise.

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Games of chance; the dangers Illusion of control Absence of compelling direction Lack of data Low get to limit Short odd <- > long odd recreations Vulnerable danger bunches Neuro-organic perspective

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Terminology Non issue speculators At-danger card sharks Problem players Pathological players

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Instruments DSM-4 SOGS NODS Social pointers 25 % of net extra cash

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Preoccupation Increasing measures of cash Unsuccessful endeavors to control or quit Escaping issues Chasing misfortunes Lies Illegal acts Risk or lost relationship, work and so forth Bail out Pathological betting

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Risk Factors for expansion of PG Continuous amusements Accessibility Easy utilize Rapid occasion recurrence Quickly reinvested rewards Easy open cash

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Risk Factors for expansion of PG Lack of data Increased social availability Lack of training Low costs and variable stakes Appeal of innovation

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What is Responsible Gaming? Polices and practices to avoid and decrease mischief of betting

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Who ought to be focused on? No danger Low hazard Moderate hazard High Risk Problem Gamblers

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Four techniques to advance RG Environment of the item Awareness through state funded instruction Staff training/preparing Awareness through programming apparatuses

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Context of arrangement Licensing, specialized operation P rivacy Audit and investigations Credit betting Money laundering Taxation Age confirmation Customer drove time limits

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Context of strategy Reality checks inside diversion play Customer drove spend limits Player rejections Third gathering protestations Training and backing of staff Links to issue betting data and notices about the dangers related Advertising Player control Improved client data - time, chances and budgetary records

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Recent patterns U.K. Sweden Germany The Netherlands Switzerland

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Effectiveness of the issue betting anticipation approach of Holland Casino CVO, University of Utrecht, 2001

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Casino visits in 1998 Total visits 4.987.000 Total visitors 1.800.000 1 - 3 times a year 88 % 4 - 103 times each year 11,7 % >104 times each year 0,3 % Total number of guests, going by twice per week or more: 6000

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Problems ? SOGS 5+ screening (in view of DSM-III-R criteria on obsessive gambling) 5% After weighing 2,2% Based on 1,8 million guests in 1998: +/ - 40.000 guests (SOGS 5+) After reestablished measuring (Bayes) as per DSM-III-R: +/ - 24.000 guests

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Is the RGP approach known? 47% thinks about it After weighing: 36% More regular guests have a superior learning of the presence of the RGP approach.

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Conclusions and suggestions Knowledge of strategy & measures is sensibly great; improves with higher recurrence of visits. Flagging and drawing closer is fundamental part of the approach. Visitors value that. Recurrence of visits as target sign pointer  2x a week: Guests with a lower recurrence are having issues as well. Additionally incorporate change(s) in recurrence design.

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Approaching the visitor

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Conclusions and proposals Span RGP strategy: 60% not caught Increase profile of RGP arrangement Improve flagging and drawing closer Clear convention of RGP practice Effect defensive measures (LV and EB) Effect most briefly Motivation of visitor is critical More consideration for motivational procedures in RGP instructional courses

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Conclusions and suggestions Relation with compulsion experts Protective measure is more successful when joined with any type of expert backing or treatment.

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Conclusions and proposals Prevention Protective measures Age limit (18) Mission Statement RGP instructional courses Brochure \'Dangers of the diversion\' Low stake amusements Visitor enrollment framework

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PUBLIC * General * Gamblers * All *At hazard RESEARCH INSTITUTES * Scientific investigation & advancement of a moderately new space GOVERNEMENT * Regulation * Tax Income * Elections INDUSTRY * Public Image * Most sparing technique * Competitive edge PREVENTION & TREATMENT PROFESSIONALS * Quality change administrations * Development of philosophy and aptitudes * Lower edge to services

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Responsible Gaming @ PokerRoom.com First web gaming webpage to be G4 authorize! Authorize on the fifth of April 2004 and right now a critical positive reaction from clients and media. Why G4 accreditation? Worldwide accreditation will upgrade the impression of the whole betting industry including gambling clubs, gaming machine venues, lotteries, wagering and betting, e-gaming, intuitive gaming and cell telephone gaming. The worldwide norms will advance the idea of remunerating dependable venues or locales. It will recognize the certify organizations from untrustworthy ones in the business. Accreditation will send an unmistakable message to both groups and administrations of the significance of capable betting. The G4 guidelines surpass any current jurisdictional or administrative models in individual nations. We give it a second thought…

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Site – Home page We give it a second thought... PokerRoom.com underpins Responsible Gaming Strong more than 18 just approach Link to Responsible Gaming data and assets

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Preventive and Curative measures Self-Help Brochures, Posters, Mail Shots In-Patient Treatment Self-Exclusion/constrained visits Staff Training Empirical Research CASINO Hot Line Face to Face Education - Staff, Customers, & Public Outpatient Counseling Or administrative system set up?

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