Access to Services at IDHS Local Offices: Granted or Denied .


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Access: Granted or Denied?. Discoveries from late express researchWhat\'s the financial backing picture on access?New national exploration on the horizonPolicy activities on access in Illinois. 2001-2005 Uptake Select Health and Income Supports. . Source: TANF, Medicaid and Food Stamps by County 2001
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Access to Services at IDHS Local Offices: Granted or Denied? Dia Cirillo Work, Welfare and Families October 28, 2005

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Access: Granted or Denied? Discoveries from late state research What\'s the spending picture on get to? New national research coming soon Policy activities on access in Illinois

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2001-2005 Uptake Select Health and Income Supports Source: TANF, Medicaid and Food Stamps by County 2001 & 2005 Illinois Department of Human Services

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Research Policy and Practice: Customer Services in IDHS Local Offices Accessing the Safety Net: Administrative Barriers to Public Benefits in Metropolitan Chicago The Two Worlds of Welfare Reform in Illinois – Illinois Family Study July 2004

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Study Populations Primarily Chicago territory Women 75 – 85% African American 57 – 63% Latino 20 – 23% Caucasian 11 – 20% In one review, 20% non-local English speakers

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Study Populations by Program Local Office Survey: TANF: 4.5% Medicaid: 42% Food Stamps: 57% Benefits Hotline: TANF: 46% Medicaid: 21% Food Stamps 33%

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Research Findings For every real program, applying represents one of the absolute most critical issues: In the workplace overview, 60% of the specimen were not able apply for a program on that day Clients probably not going to be evaluated for sped up sustenance stamps; high schoolers not alluded to Teen Services On the advantages hotline, perplexity on applying constituted 34% of the calls 72% of all issues detailed included case preparing (check and record keeping)

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Research Findings Applying for and getting benefits under TANF keeps on being a test One review demonstrates guide relationship to decrease in caseload In neighborhood office study just 2 of 27 people could apply for TANF on that day Families transitioning out of TANF frequently are not associated with different projects – bring down wage laborers

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Research Findings Paper work, especially for low-wage specialists, constitutes a hindrance in applying and holding benefits Federal commentators more than once archive paper work handling because of insufficient PC and documenting frameworks, particularly for FS and TANF Low-wage laborers confront more noteworthy challenges in holding benefits in view of changes in profit and work hours

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Research Findings Adequate data on projects and strategies remains an issue Lack of learning of the grievance and offer process, despite the fact that numerous customers feel that they have the learning of projects to hold benefits On the hotline, accepting data was the most regularly announced case-preparing issue

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Research Recommendations Improve the foundation to process cases Improve inside observing and input Use outside screens, promoters and residents as IDHS guard dogs to protect access to benefits and enhance administrator responsibility

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What\'s the spending picture on get to? Organization Operating Budget Totals FY 02 – 06 in millions Source: Illinois State Budget 2004 and 2005

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Agency Operating Budget FY 02 – 06 Percent Change from Previous Year Source: Illinois State Budget 2004 and 2005

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Select Health and Income Support Percent Change from Previous Year FY 02 – 06

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IDHS Proposed FY06 Human Capital Development - Operations Percent Change in Telecommunications from earlier year: FY05 = - 20% Proposed FY06 = - 16% Proposed FY06 Appropriation = $2.3 M

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New National Research on Access and Recipiency On low-wage specialists: Simulation of deficiencies in advantages: National Center on Children in Poverty Gap amongst qualification and recipiency: UIC-CUED and Center for Economic and Policy Research

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Source: National Center for Children in Poverty, Family Resource Simulator: Massachusetts 2003, with the estimation of Food Stamps gave by the creator to Center for Economic and Policy Research ( www.nccp.org/modeler/modeler.cgi ).

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New Policy Initiatives on Access in Illinois Task Force on Access to Benefits, Fall 2005 MidAmerica Institute on Poverty – Heartland Alliance for Human Needs and Human Rights Goal Simplify, make uniform, or generally facilitate the procedures by which conceivably qualified people apply for and are resolved qualified for advantages and administrations Charge Thoroughly audit and break down arrangements and techniques concerning applications and conclusions of qualification for money help, sustenance stamps and medicinal help Develop proposals for proper changes in law, principles, approach or procedure to accomplish objective Develop proposed timetables and needs for execution

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New Policy Initiatives on Access in Illinois Establish new result measures that genuinely mirror the statement of purpose of DHS to bolster the independence of customers In people group outside of Cook, record boundaries in getting to benefits at neighborhood workplaces; work with nearby accomplices to bring issues to light of issues of get to Work, Welfare and Families and accomplices

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New Policy Initiatives on Access in Illinois Recommended Outcome Measures Receipt of open advantages and bolster administrations helps Illinois low salary families with a working head of family increment family pay and move out of destitution . Low salary families are accepting proper administrations and bolsters and are in an ideal situation in the wake of getting advantages to which they are entitled Benefits are promptly accessible to and gotten by those qualified. Existing strategies and methodology are as a rule reliably took after by educated staff. Restricted assets are being utilized proficiently and adequately in the conveyance of value administrations.

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Further Information Center for Impact Research – www.cir.org Center on Policy and Economic Research www.cepr.net Institute on Policy Research – Northwestern University www.northwestern.edu/ipr/look into/IFS.html MidAmerica Institute on Poverty – Heartland Alliance on Human Needs and Human Rights www.heartlandalliance.org National Center on Children in Poverty www.nccp.org Sargent Shriver National Center on Poverty Law www.povertylaw.org

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Dia Cirillo Work, Welfare and Families 166 W. Washington, #700 Chicago, IL 60602 312-658-0225x202 dcirillo@workwelfareandfamilies.org www.workwelfareandfamilies.org

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