Comp2513 E-Commerce Business Models.

Comp2513 E-Commerce Business Models Daniel L. Silver, Ph.D.

Outline Three principal classifications of E-Commerce plans of action B2C, B2B and C2C A B2C Scenario Window Shopping Step into the store (enrollment) Filling the shopping basket On to the checkout Paying for the things Fulfillment and shipment following Daniel L. Silver

Three Fundamental Categories of E-Commerce Business Models B2C – Business to Consumer What a great many people normally consider when they think E-Commerce C2C – Consumer to Consumer Auctions, Bartering models B2B – Business to Business The first E-Commerce models – Why? Daniel L. Silver

B2C – Business to Consumer Storefront Model The best known type of E-Commerce Displays items (indexes), takes requests, acknowledges installment, satisfies request, oversee client information Click and Mortar versus Internet Only Amazon.com, eToys.com, CDnow.com, Chapters.ca Daniel L. Silver

B2C – Business to Consumer Online Shopping Mall Model Present more extensive determination of items and administrations Searching and shopping comfort Common shopping basket, installment and transportation strategy Takes point of interest of economies of scale Merchants are charged in different ways Mall.com, Canadashop.com, Shoptheshops.com Daniel L. Silver

B2C – Business to Consumer Portal Models Horizontal gateways – general web crawlers Broad scope of themes, shallow profundity Links to different shopping centers, stores, barters, sources Altavista.com, Hotbot.com, Yahoo.com, Google Vertical entryways – pro Narrow scope of points, inside and out data See http://www.verticalportals.com/Help clients gather data and buy Charge traders for advertisememts Daniel L. Silver

B2C – Business to Consumer Innovative/Dynamic Pricing Models Name-your-cost – Priceline.com Comparison valuing – Bottomdollar.com Bulk-purchase estimating – mercata.com, mobshop.com Rebating – eBates.com. eCentives.com Free items and administrations – iWon.com, Freemerchant.com – free facilitating, free store building, free movement logs, free closeout instruments, and so on Most would not be conceivable without the Internet Daniel L. Silver

C2C – Consumer to Consumer Auction Model Internet discussion for dealers and bidders Various barters (store value, reverse, Dutch) eBay.com (1995, Pez distributor authority) 4M synchronous barters, 450K new things/day $3.8B spent in online barters in 2000 (Forrester) Bartering Model Offering one thing in return for another Ubarter.com Daniel L. Silver

B2B – Business to Business Businesses have long done E-Commerce with one another EFT – Electronic Funds Transfer (banks) EDI – Electronic Data Interchange (suppliers) Traditional EDI utilizes a VAN (worth included system) Closed systems, fabricates and suppliers Purchase requests and receipts traded every day Standards change, VANs are expensive, shut nets Moving to the Internet, Web innovation and XML (redesign of EDI) Daniel L. Silver

B2B – Business to Business B2B Internet trades give standard systems for purchasing, offering, bargaining and cooperating 2003: US$403 B 2004 projection: US$2.77 trillion (eMarketer) US$7.29 trillion (Gardner Group) B2B barters: US$52 billion 2002 Daniel L. Silver

The Traditional B2C Commerce Scenario Buyer and merchant meet Buyer picks item and spots request Seller conveys item Buyer pays for item Daniel L. Silver

Consumer Perspective Search the Internet Choose the right item Place the request and delivery data. Enter installment data. Get item by means of Internet or ground shipment Business Perspective Advertising Inventory (item) Management Order Processing (shopping basket) Payment Mgmt Fulfillment and Shipping Profile Management The E-Commerce B2C Scenario Daniel L. Silver

A B2C Scenario I might want to purchase a few sans hands innovation to work with my mobile phone for my counseling business. Criteria: It must be dependable Inexpensive as could be allowed Light-weight Small (ready to fit into my pocket) Daniel L. Silver

Typical B2C Shopping Trip View Homepage Registration Navigate Product Advisor Search Select Products Shopping Cart Enter Shipping Info. Location Book Enter Payment Info. Submit Order Receive Ack. Daniel L. Silver

A B2C Scenario Technology Questions How does a program join with a server? How does a web crawler work? What is a treat? How do those standard includes work? Are there site pages for each thing? What is all that gobbledygook in the page address? What is a shopping basket? To what extent does it exist? How does a sites know who I am on return? Should I enroll? Daniel L. Silver

A B2C Scenario Technology Questions How can it discover my secret word? How can it consequently send me messages? What are the messages concerning shaky entries about? What is validation, declaration, encryption? How would they know my Mastercard is great? How would they know there is credit cleared out? How is programming I have bought downloaded? How would they track my shipment? Daniel L. Silver

Front-End Static Web content Dynamic Web substance Secure requesting Shopping truck Persistent client Data Personalization of Content Back-End Manual Non-incorporated PC Automatic section Total Web combination B2C Levels of Automation Daniel L. Silver

Business Evolution on the Web Processes Functionality Web-empowered applicatons Transactions Interactivity Dynamic website pages Publishing Static site pages Time or Maturity Daniel L. Silver .:tslidese