Electronic Commerce & Agents Frank Dignum Utrecht University email@example.comSlide 2
Overview Historical diagram Definition of Electronic Commerce (EC) Examples of EC Electronic markets and barters Agents The role(s) of operators in EC ConclusionsSlide 3
Historical point of view (Big) number crunchers Central databases disseminated data and word handling customer/server joined databases backing of (managerial) inward procedures (WFMS)Slide 4
Historical viewpoint Support of inside correspondence (groupware) Knowledge administration Support of outer correspondence (Internet & WWW) Support of outside procedures (Electronic trade)Slide 5
Definition (?) Electronic Commerce is: Any type of business exchange in which the gatherings communicate electronically as opposed to by physical trades or direct physical contactSlide 6
Commerce Information trade Product/administration/â¦ tradeSlide 7
Information trade Partner/item seek arrangement, business sector, closeout contract satisfaction (orders) lawful data and so forthSlide 8
Product/administration trade (miniaturized scale )installment (impalpable) item logistics of items and administrations membership instrumentsSlide 9
Stages of Business TransactionsSlide 10
Support for stagesSlide 11
business Consumer Public organizations business 12/22Slide 12
EC Applications Supply chain administration Home shopping Remote relying upon line showcasing and publicizing Distant learning Procurement and buying Video on interestSlide 13
Examples of EC (B-C) Retail Internet bookshop CDNow shopping centers Auctions Collective purchasingSlide 18
Item watching at e-cove nowSlide 20
Examples of EC (B-C) Finance ESI (securities exchange) Electronic saving moneySlide 23
Examples of EC (B-B) Business to business bolster Maxtrad (business data) MEMO (Mediating and Monitoring EC) Secure contracts (ICC) Bolero (electronic record bolster) Markets Automotive industry (aggregate purchasing) Retail world Insurance private trade of virtual itemsSlide 25
Role of establishments Facilitate the exchanges Provide proficient value disclosure system Provide standard exchange conventions Provide settlement components Enhance trust through Provision of information on potential accomplices Legal procurements to move down contracts Provide securities/sureties Provide regulations on conduct amid exchanges and intends to uphold themSlide 26
Infrastructure for electronic markets Banking offices Communication secrecy honesty verification non-disavowal Transfer and capacity of items AdvertisingSlide 27
Banking offices Different installment routines ought to be upheld Payment ought to be sheltered Payment and conveyance ensuredSlide 28
Communication Some basic dialect ought to be utilized. Develops in the dialect ought to have an exact and formal significance. Note: monetary standards ought to be clear Contracts ought to be lawfully tying. Commitments ought to be unmistakableSlide 29
Storage and exchange of merchandise Physical items can be sold just once. Their computerized representation can without much of a stretch be duplicated and sold more than once. Downloading of advanced items ought to be conceivable. Transport ought to be orchestrated different items.Slide 30
Advertisement How is promotion orchestrated? Writing board? Shopping center? One-on-one commercial permitted? Organization of notices? Payed notices? Who can publicize?Slide 31
Types of business sectors Direct exchanges shopping center ordered promotions direct arrangement Brokered exchanges wholesalers dealers bartersSlide 32
Types of business sectors II Direct exchanges direct contact purchaser and merchant less organized exchanges impact market (establishment) littler Brokered exchanges controlled contact in the middle of purchaser and vender exchange convention exceptionally strict organization has aggregate controlSlide 33
Auctions Only ânegotiateâ about cost. Settled: item determination installment technique transport conveyance terms and so onSlide 34
Auctions Sealed barters First estimated fixed offer Vickrey Sealed twofold closeout Open barters Dutch closeout English closeoutSlide 35
First value fixed offer Rules (convention): Bidders present a solitary fixed offer before due date Outcome: Winner is most elevated offer at offer value Optimal procedure: Bid just beneath private estimation of thing With N bidders offer: v(N-1)/NSlide 36
Vickrey Rules (convention): Bidders present a solitary fixed offer before due date Outcome: Winner is most elevated offer at second most elevated value Optimal methodology: Bid private estimation of thingSlide 37
Sealed twofold closeout Rules (convention): Bidders and venders present a solitary fixed offer before due date Outcome: Auctioneer decides a solitary business sector clearing value and matches purchasers and merchants Optimal system: Bid private estimation of thingSlide 38
Dutch closeout Rules (convention): Auctioneer gets out plunging cost. Bidder gets out an offer Outcome: Winner is first bidder to get out at value offer Optimal system: Bid just underneath private estimation of thingSlide 39
English closeout Rules (convention): Bidders progressively raise offer for thing until one bidder remains Outcome: Winner is last bidder staying at cost of second-most noteworthy bidder Optimal method: Bid until private estimation of thing, then drop outSlide 40
Non-private quality barters Value of thing depends at any rate incompletely on the worth others give it. Resellable items (errands) treasury charges Strategy now likewise relies on upon desire or information of the worth others give the item.Slide 41
Other issues on barters Bidder agreement Lying barker Interrelated bartersSlide 42
Examples of barters http://www.wehkamp.nl/Veiling/http://www.ebay.com/aw/http://www.onsale.com/http://www.band-x.com/http://www.auctionconnect.lycos.com/Slide 43
Technologies in EC EDI WWW Multimedia Work Flow Management Agents Electronic installment, savvy cards, and so forth ...Slide 44
Agents Agent properties: self-governing star dynamic receptive social capacity learning Agent capacities: data assembling and sifting arrangement (straightforward like closeout or ContractNet) screen long haul formsSlide 45
Agents and electronic trade Agents for bolster: data get-together and correlation (e.g. shopbots: firefly) logistics Agents as representatives: just when trust is not essential or simple Price and danger are low Process all around characterizedSlide 46
Agent worked markets http://auction.eecs.umich.edu/http://www.iiia.csic.es/Projects/fishmarket/Stock business sector Power exchangeSlide 47
Agents for arrangement Limited utilization because of multifaceted nature, yet Very helpful for e.g. barters with: âSimpleâ world model Predetermined associations Fixed principles One shot relations brought together baseSlide 48
Agents for arrangement Fully computerized AMEC first in circumstances where: Interactions are quick Interactions are rehashed Trade is of relative little esteem Process is rehashed over long stretches Products are anything but difficult to indicate Examples: stock exchange, force exchange and telecomSlide 52
Item watching at e-narrows nowSlide 53
Item viewing with specialists Agent watches barters in which you are intrigued Agent cautions when your offer is toppled Agent cautions when it inspires fascinating to begin offering Agent offer (deliberately) up till a predefined levelSlide 54
Conclusions EC contains numerous, distinctive viewpoints EC is per definition multi-disciplinary Agents can bolster in data looking for stage (now as of now) Agents assume a part in exchanges when these are all around characterized and the requirement for velocity or observing is highSlide 55
Vraag Als ik mijn auto wil verkopen, kan ik sew dan beter operation een Engelse veiling (boden lopen operation) of een Nederlandse veiling (veilingmeester laat prijs dalen) aanbieden? Geef aan waarom. Wat zou een operators operation een Nederlandse veiling van bv. bloemen kunnen leren, waardoor hij in de circle van een ochtend beter gaat bieden? Welke informatie moet hij hiervoor bijhouden? .:tslidesep.
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