Emergency and Emergency Risk Communication .


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Course Overview. WelcomeCrisis and crisis danger communicationTraining to individuals adapt, engage decisionmaking, and start to reconstruct a feeling of regularity in their livesTraining agendaPurpose and learning objectivesConceptual outline. Preparing Agenda. DAY ONECourse OverviewPsychology of a CrisisMessages and AudiencesCrisis Communication PlanTerrorism and Bioterrorism Communication ChallengesRi
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Emergency and Emergency Risk Communication

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Course Overview

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Welcome Crisis and crisis hazard correspondence Training to individuals adapt, engage decisionmaking, and start to remake a feeling of commonality in their lives Training motivation Purpose and learning targets Conceptual diagram

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DAY ONE Course Overview Psychology of a Crisis Messages and Audiences Crisis Communication Plan Terrorism and Bioterrorism Communication Challenges Risk Communication Assessment Setup for Case Study DAY TWO Case Study Working with the Media Stakeholder/Partner Communication Spokesperson Training Agenda A 1 ½-day intelligent, participatory preparing on emergency and crisis chance correspondence

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Purpose Emergency chance correspondence can individuals adapt, make chance/advantage choices, and start to give back their lives to ordinary. Endeavor to give the general population data to settle on the most ideal choices inside almost outlandish time requirements and to acknowledge the blemished way of decision.

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Learning Objectives Explain the brain research of an emergency and its effect Provide you with center arranging apparatuses to plan for and react to the correspondence challenges that happen in times of emergency

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Conceptual Overview There is: Crisis correspondence Issue(s) administration correspondence Risk correspondence Crisis and crisis chance correspondence Each has its own weights. You should be commonplace and arranged to manage every one of them.

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Conceptual Overview There is: Crisis correspondence Issue(s) administration correspondence Risk correspondence Crisis and crisis chance correspondence Each has its own weights. You should be commonplace and arranged to manage every one of them. Communicator: Participant Time Pressure: Urgent and unforeseen Message Purpose: Explain and convince

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Conceptual Overview There is: Crisis correspondence Issue(s) administration correspondence Risk correspondence Crisis and crisis chance correspondence Each has its own weights. You should be natural and arranged to manage every one of them. Communicator: Participant Time Pressure: Anticipated Message Purpose: Explain and influence

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Conceptual Overview There is: Crisis correspondence Issue(s) administration correspondence Risk correspondence Crisis and crisis hazard correspondence Each has its own particular weights. You should be commonplace and arranged to manage every one of them. Communicator: Nonparticipant, impartial about result Time Pressure: Anticipated, no time weight Message Purpose: Empower decisionmaking

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Conceptual Overview There is: Crisis correspondence Issue(s) administration correspondence Risk correspondence Crisis and crisis chance correspondence Each has its own particular weights. You should be well known and arranged to manage every one of them. Communicator: After-occasion member, put resources into result Time Pressure: Urgent and surprising Message Purpose: Explain, influence, and engage decisionmaking

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Initial Maintenance Resolution Evaluation Precrisis Prepare Foster unions Develop agreement proposals Test message Evaluate arranges Express sympathy Provide basic hazard clarifications Establish believability Recommend activities Commit to partners Further clarify chance by populace bunches Provide more foundation Gain bolster for reaction Empower chance/advantage decisionmaking Capture input for examination Educate a prepared open for future emergencies Examine issues Gain bolster for approach and assets Promote your association\'s part Capture lessons learned Develop an occasion SWOT Improve arrange Return to precrisis arranging Crisis Communication Lifecycle

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Precrisis Phase Prepare Foster cooperations Develop accord suggestions Test message Evaluate arranges

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Initial Phase Express compassion Provide straightforward hazard clarifications Establish validity Recommend activities Commit to partners

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Maintenance Further clarify chance by populace bunches Provide more foundation Gain bolster for reaction Empower chance/advantage decisionmaking Capture criticism for investigation

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Resolution Educate "prepared" open for future emergencies Examine issues Gain bolster for strategy and assets Promote your association\'s part

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Evaluation Capture lessons learned Develop an occasion SWOT Improve arrange Return to precrisis arranging

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The Risk of Disasters Is Increasing Increased fear mongering Population thickness Aging U.S. populace International travel speed Emerging infections

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Role of Crisis and Emergency Risk Communication Customer Focus Gain needed actualities Empower decisionmaking Involve as a member, not observer Take input to responders Provide watchguard asset distribution Recover or save prosperity and regularity

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Role of Crisis and Emergency Risk Communication Organizational Focus Execute reaction and recuperation endeavors Gain bolster for emergency administration arranges Avoid misallocation of restricted assets Ensure that leaders are all around educated Reduce bits of gossip Decrease sickness, harm, and passings Avoid squandering assets

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Contributors to a Poor Public Response to Recovery Plans Mixed messages from different specialists Information discharged late Paternalistic dispositions No rude awakening on proposals Not countering bits of gossip and myths continuously Public power battles and perplexity

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Formula To Meet Customer and Organization Goals Executed strong correspondence plan Be the main hotspot for data Express compassion early Show skill and aptitude Remain legitimate and open Remain committed to client long haul Apply crisis chance correspondence standards

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Emergency Risk Communication Is a Valid Tool Not mass mental treatment Mature way to deal with the determination of message, ambassador, and strategy for conveyance

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