Government Student Aid Conference Orlando, FLSlide 2
Session 1 Disaster Planning and Emergency Preparedness Cathy Simoneaux, Loyola University New Orleans Bob Quinn, The Pennsylvania State University Mary Haldane, Department of EducationSlide 3
Disaster Planning & Emergency Preparedness Cathy SimoneauxSlide 4
When We Left Work on Friday Katrina Was Forecast to Hit FloridaSlide 5
Late Friday, the tempest changed course "Crisis Plans" started to be actualized Saturday morning We came in and secured our cellar office Students asked to leave grounds Mandatory departure executed by Sunday morningSlide 6
The Levees Failed Late MondaySlide 8
Lakeview-Where My Parents LivedSlide 9
St. Dominic –My Elementary SchoolSlide 10
Mt. Carmel –My High SchoolSlide 11
My Neighborhood –1 mile from LoyolaSlide 12
Katrina\'s Impact Personal Impact (starting 8/14/06) • 80% of New Orleans overwhelmed, a territory level with in size to seven Manhattan Islands • 1,464 individuals passed on; 134 stay missing • 204,000 or more homes extremely damagedSlide 13
Katrina\'s Impact 800,000 or more natives compelled to live outside of their homes - the best diaspora since the Dust Bowl of the 30\'s • 81,688 FEMA trailers possessed • 1.2 million families got Red Cross help • 33,544 people protected by Coast GuardSlide 14
Katrina\'s Impact • 34 years of waste and garbage in New Orleans alone • 900,000 protection claims at a cost of $22.6 billion (Reference: Women of the Storm http://www.womenofthestorm.net/index.php )Slide 15
Hurricane Katrina:Our Story Our Emergency Plans Assumed One of the "Ordinary" Means of Communication Would Always Be Available How will you "reconnect" when nothing functions? Overhauled fundamental arrangement now posted at http://www.loyno.edu/crisis/Slide 16
The Road to Recovery Loyola\'s IT Department had an extensive fiasco recuperation arrange in place Data routinely sent to Chicago Mainframe operations reestablished inside two weeks of the storm Operations exchanged to Houston then back to New OrleansSlide 17
Resuming Operations Minimal staff pulled to the University of Houston (Academic Affairs) and Alexandria LA (Business Office, Student Affairs, Advancement) Shortage of office space "post Katrina" NEW PLAN: if this happens once more, we are all off to HoustonSlide 18
The Internet Let Us Function Web-based Policy and Procedures Manual gave everybody access to operational information required Need to add specialized procedures Do Need to Be Sure to Have Some Security Measures to Protect Sensitive Info in the ManualSlide 19
Critical Issue How Do We Get Students to Return to New Orleans?Slide 20
Communication With Others Key Identify real contact at every significant host school Over 3,000 understudies enlisted at more than 400 schools amid the semester President, Provost, Deans, Academic Advisors went to numerous grounds to answer inquiries and address concernsSlide 21
Emergency Web Sites for Students/Parents http://loyno.edu/emersite/understudies http://www.loyno.edu/neworleans/Slide 22
"Be A Part of History" Opportunities for Community Service The "Loyola Corps" http://cba.loyno.edu/loyolacorps/The "NOAH Project" http://noah.loyno.edu/Loyola University Community Action Program http://www.loyno.edu/lucap/Slide 23
Enrollment ComparisonSlide 24
Facing the Future Projected Drop in Enrollment in the Freshmen Class at all metro New Orleans Schools Impacts Revenue for Next Four Years Safety of the City is the Major Concern Restructuring Plan Being Implemented at Loyola –"Pathways to Our Future" http://www.loyno.edu/strategicplan/Slide 25
Katrina: One Year Later-What Should We Do? http://www.loyno.edu/universityministry/katrina.htmlSlide 26
President\'s August 2006 Letter to the Community http://www.loyno.edu/financialaid/University%20Update%20%5Bloyolaparents%5D.pdfSlide 27
We are grateful for all the bolster that we got in our "hour of need" The Department of Education The University of Houston The Financial Aid CommunitySlide 28
Contact Information I value your input and remarks. I can be come to at: Cathy Simoneaux Phone: 504-865-3369 E-mail: firstname.lastname@example.orgSlide 29
Disaster Planning & Emergency Preparedness Bob QuinnSlide 30
Penn State at a Glance 24 grounds structure 80,124 aggregate enlistment amid Fall 2005 41,289 at Main Campus (University Park) 39,415 at all others $650 million in help dispensed 2005-06 Most managerial capacities performed at UPSlide 31
Penn State Campus StructureSlide 32
A Brief History of DR at Penn State The 1980s – figuring separation The 1990s – conveyed registering Post 2000 – DR Initiatives Change in authority (administrator processing) September 14, 2001 meeting 2003 review refered to building nearness DR Planning CommitteeSlide 33
Some Definitions Disaster Recovery (DR) – Recovery from spontaneous interferences of ordinary business forms past the prompt capacity of the association\'s staff and typical administration structure to control. Emphatically identified with the recuperation of the IT frameworkSlide 34
Some Definitions Business Continuity Planning (BCP) – The proactive procedures and systems an association institutes to guarantee that key capacities can keep amid and after a debacle DR empowers BCPSlide 35
Some Definitions Incident – An occasion that prompts a fleeting business intrusion or loss of information on a little scale i.e.. Water harm to an IT territory Disaster – Loss of the essential IT region or the loss of the auxiliary reflected IT registering office, yet not both offices Catastrophe – Loss of the essential and optional figuring officesSlide 36
DR Committee Recommendation #1 Establish a Disaster Recovery Position This was presumably the absolute most vital technique Currently have different positions with duty regarding DR Many other partaking in DR exercisesSlide 37
PSU DR Manager Ken Schroyer email@example.com 814.863.8888Slide 38
DR Committee Recommendation #2 Establish a Catastrophe Contingency Site For-Hire destinations are costly We picked Altoona Campus Somewhat remote 40 miles away Proximity to fast information linesSlide 39
Recommendation #2 (proceeded with) Establish a Catastrophe Contingency Site Problem: No offices accessible Immediate/Short-term procedure: Mobile Recovery Units http://www.rentsys.com/Rental Equipment http://mainline.com/Slide 40
Mobile Recovery UnitSlide 41
Mobile Recovery UnitSlide 42
Penn State Campus StructureSlide 43
DR Committee Recommendation #3 Establish a Local Recovery Site Decided to hold nearby processing office Intended for confined episodes & calamities (more probable than a substantial occasion) May run some creation applications http://www.vmware.com/Slide 44
DR Committee Recommendation #4 Procure Software for Disaster Planning Facilitates the advancement of a DR arrange Does not construct the arrangement for you http://www.strohlsystems.com/LDRPS – Living Disaster Recovery Planning SystemSlide 45
DR Committee Recommendation #5 Promote DR Awareness General staff mindfulness Brochures, site, DR Day http://ais.its.psu.edu/disaster_recovery/index.htmlSlide 46
DR Committee Recommendation #6 Establish Emergency Information Repository Designed to track understudies, personnel & staff Consolidate general crisis & neighborhood data Web-based interfaceSlide 47
Contact Information I value your input and remarks. I can be come to at: Bob Quinn Phone: 814-863-3580 Fax: 814-863-0322 Email: firstname.lastname@example.orgSlide 48
Disaster Planning & Emergency Preparedness Mary HaldaneSlide 49
Department of Education Continuity of Operations Plan (COOP) COOP is the Department\'s "Umbrella arrangement" covering ED\'s administration of "key capacities." Assures open that Federal Government is working Every Federal Department/Agency has a COOP Required by lawSlide 50
Department of Education COOP Priorities in case of an emergency, the Department\'s needs are: The security and welfare of representatives and temporary workers in, and guests to, Department offices Ensuring continuation of Leadership and correspondence inside the Department to incorporate IT resumption of typical business work in all Department workplaces Continuation of the fundamental business elements of the Department of EducationSlide 51
Department of Education Priorities Actions Personnel Safety Evacuation Shelter in Place (SIP) Communication Call trees Accounting of staff Toll free line Website (Department & Office of Personnel & Management) Local MediaSlide 52
Department of Education Priorities Actions Continuity of Leadership Alternate Sites Secretary of Education Department senior authority Essential staff work at home or substitute area Continuity of Business Functions Department Hot Site Federal Student Aid Business Continuity Plan (BCP) oversees the operations amid an emergency and amid the rebuilding efforts of operationsSlide 53
Boston, MA (13) Seattle, WA (13) Washington, DC (675) San Francisco, CA (61) Federal Student Aid Environment Federal Student Aid Regional Map Boston, MA (13) Chicago, IL (78) New York, NY (28) Seattle, WA (13) Washington, DC (675) San Francisco, CA (61) Philadelphia, PA (21) Denver, CO (17) Kansas City, MO (24) Atlanta, GA (79) Dallas, TX (28)Slide 54
Federal Student Aid Environment Federal Student Aid Major Systems Locations Niagara Fall, NY Utica, NY Meriden, CT Rockville, MD Bakersfield, CA Atlanta, GA Lawrence, KS Columbus, GA Iowa City, IA Plano, TX Louisville, KY Greenville, TX Montgomery, AL San Antonio, TXSlide 55
Federal Student Aid Business Continuity Plan (BCP) Background Business
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