Help Skills .


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Facilitation Skills. An Overview of the Facilitation Skills Workshop presented by Russell Martin & Associates (317) 475-9311 info@russellmartin.com www.russellmartin.com “It is a funny thing about life; if you refuse to accept anything but the best, you very often get it.”
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Help Skills An Overview of the Facilitation Skills Workshop introduced by Russell Martin & Associates (317) 475-9311 info@russellmartin.com www.russellmartin.com "It is an interesting thing about existence; on the off chance that you decline to acknowledge anything other than the best, you all the time get it." - W. Somerset Maugham

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But first… . A word from one of our Sponsors

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Who are … . Russell Martin & Associates (317) 475-9311 info@russellmartin.com www.russellmartin.com

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We are … . a counseling organization that conveys learning encounters. We plan a fun, quantifiable arrangement rapidly and particular to your extraordinary issue. A portion of the subjects include: Facilitation Skills Introduction to Critical Thinking Customer Service Management Managing Risks 10 Steps to Successful Project Management

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Russell Martin and Associates is pleased with their organization with ADNET Technologies. We are both attempting to convey learning answers for you to help your main concern! It\'s about associations

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Who is included and why may they be? A review of the Facilitation Skills workshop

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What is Facilitation? Facilitator and Scribe Team Client Who and What is included? Plan Defined Process Software Tools

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Communication has been: conflicting (or non-existent) moderate off base Facilitation helps by: shortening the correspondence procedure incorporating all gatherings in the process WYSIWYG Why Facilitation?

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Facilitation can be utilized to characterize and make… Scope proclamations Mission articulations Problems/openings Plans and timetables Process stream/succession Using Facilitation

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Benefits Of Facilitation ADVANTAGES Saves time Increases proprietorship Saves $ by shortening venture Increases quality and meticulousness DISADVANTAGES + -

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Ice-breakers Why?

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Examples: Three Common, One Unique Three Truths and a Lie Share a Story – first auto, first occupation, first kiss, most loved approach to get news, interesting tale about another person (or self if truly overcome) Draw notice of your group (pastime, family, origin, and so on.) Ice-breakers (proceeded with) Success Factors: More than just presentations, ought to share something Do it when amass first assembles, extra ones for group constructing The measure of time spent ought to be proportionate to the length of a session  depicted toward the rear of book

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Three Truths and a Lie This strategy is an icebreaker and group building exercise that is a fun and safe approach to become more acquainted with each other better. It is best utilized when members know each other to some degree. Have every colleague work noiselessly for two or three minutes making a rundown of four things they need to inform the group concerning themselves. Something ought to be a lie. Whatever is left of the gathering will then attempt to figure which explanation is the lie. Give a case, for example, "I was conceived in California" or "I hurled pizzas in secondary school." Then have them make their rundowns. Once everybody has made their rundown, you, as the facilitator, ought to go first so that everybody will feel safe. After you have given your rundown, solicit them which one from the things they believe was the lie. Give them a few moments to express their feelings. Rehash your alternatives at least one times, as required. You are not searching for simultaneousness, but instead giving them a couple of minutes to express their assessments. At that point uncover the lie. At that point request a volunteer to go next or begin toward one side of the table and move around deliberately. (proceeded)

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Three Truths and a Lie (proceeded) Be certain to keep this practice moving. To do that, permit a couple of minutes for examining the lie and underlining what the truths were, however then proceed onward to the following individual. Try not to permit an excessive amount of time for picking the lie either. Request that the part uncover their lie after you feel everybody has some opportunity to voice their suppositions. Don\'t hesitate to pose any questions or get illumination before your exhibit. Case: 1. I majored in Latin in school. 2. I played the flute with the Boston Symphony Orchestra as my first employment. 3. I have four youngsters and 21 grandchildren. 4. My pastime is planting. One of these ought to be a lie.

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Three Common, One Unique This is an ice breaker that can be utilized when few individuals as a part of the gathering know each other. Individuals will feel nearer to each other and discover associations with others after the ice breaker. Guidelines: 1. If there are more than 5 individuals in a group, break them into groups of 3 or 4. 2. Have every group name a recorder. 3. Have them talk among themselves until they have discovered three things that they all have in like manner (other than the conspicuous like work for same organization, live in same town, are human). Request that they extend their creative energies and let them know you will compensate the group with the most extraordinary shared characteristics. 4. Also have them investigate one thing that is one of a kind to every individual in the gathering (for instance one individual might be an exclusive kid while the rest have kin, one individual gathers stamps, the rest don\'t) 5. Have the copyists share their group\'s basic and remarkable characteristics with whatever remains of the groups. They may name names on the off chance that they need to. Don\'t hesitate to pose any questions or get elucidation before your showing.

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Your gathering will attract a notice to present your individuals. The blurb ought to incorporate names, occupations and some other fascinating truths that you wish. One individual will be the "craftsman" and one individual will be the gathering facilitator. Others will give include on what the notice will look like however can\'t help in whatever other way. You have 5 minutes. Questioning: 1. What did your gathering do well? 2. What might you be able to have improved? 3. What parts did members play? Who was the undertaking pioneer? 4. What met the objectives? 5. What impeded meeting the objectives? Work out

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Andrews, Dorine C. what\'s more, Leventhal, Naomi S. Combination . Prentice Hall, Englewood Cliffs, New Jersey, 1993. Atre, Shaku. Database: Structured Techniques for Design, Performance, and Management. John Wiley & Sons, New York, 1988. Baggerman, Lisa. "The Futility of Downsizing." Industry Week , January 18, 1993. Benham, Barbara Tzivanis. "Diminishing Confusion in Project Design." Best\'s Review. Boddie, John. Crunch Mode: Building Effective Systems on a Tight Schedule . Yourdon Press, New Jersey, 1987. Champy, James and Hammer, Michael, "Reengineering the Corporation." HarperBusiness, New York, 1993. Davenport, Thomas H., "Overseeing Information in a Process Context," Ernst & Young Center for Information Technology and Strategy, Working Paper #13, April 1992. Choice Strategies Group, "The Management of Distributed Computing Environments - Balancing Service and Complexity." Greenwich, CT., November, 1992. DeMarco, Tom and Lister, Tim. Peopleware: Productive Projects and Teams . Dorset House Publishing: New York, 1987. Edwards, Betty. Drawing on the Right Side of the Brain . Houghton Mifflin: Los Angeles, 1979. Florida, Richard, "Reconstructing America - Lessons from the Industrial Heartland." Carnegie Mellon University, 1992. Straight to the point, A.L. A Guide to Software Entrepreneurs . Prentice-Hall, Inc.: New Jersey, 1982. Catalog

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Harless, Joe. 1987 NSPI National Convention Proceedings . Horwitz, Johnathan and Kimpel, Howard. "Taking Control: Techniques for the Group Interview." Training and Development Journal , October 1988. Data Week , May 10, 1993, Special Supplement on Reengineering. Kahn, Lloyd. "The Art of the Interview." Whole Earth Review , Winter 1987. Litecky, Dr.. Charles E. "Better Interviewing Skills." Journal of System Management , June 1985. McGarvey, Robert. "Managing It." USAIR Magazine , December 1989. Michalko, Michael. "Thinkertoys A handbook of Business Creativity". Berkley, CA: Ten Speed Press, 1991 Russell, Lou. "The Accelerated Learning Fieldbook: Making the Instructional Process Fast, Flexible, and Fun". San Francisco: Jossey-Bass, 1999. Russell, Lou. "Extend Management for Trainers: Stop "Winging It" and Get Control of Your Training Project". Alexandria, VA: ASTD, 2000. Russell, Lou. "Initiative Training". Alexandria, VA: ASTD, 2003. Russell, L. what\'s more, Feldman, J. "IT Leadership Alchemy" . Upper Saddle River, NJ: Prentice Hall, 2002 Russell, L. Preparing Triage . Alexandria, VA: ASTD, 2005 Russell, L. 10 Steps to Successful Project Management . Alexandria, VA: ASTD, 2007 Schank, Roger with Childers, Peter. The Creative Attitude . Macmillan Publishing: New York, 1987. Ury, William. Moving beyond No. Minor Books: New York, ISBN: 0-553-37131-2. Weinberg, Gerry. Quality Before Design. Wood, Jane and Silver, Denise. Joint Application Development . Wiley Publishing: New York, 1989. Book reference (proceeded)

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