OMB Strategies for Government Open Sites – What Are They and What Do They Mean?.


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OMB Approaches for Government Open Sites – What Are They and What Do They Mean? Candi Harrison, Co-Seat Web Content Administration Working Gathering Candis_B._Harrison@hud.gov Foundation
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OMB Policies for Federal Public Websites – What Are They and What Do They Mean? Candi Harrison, Co-Chair Web Content Management Working Group Candis_B._Harrison@hud.gov

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Background E-Gov Act of 2002 obliged OMB to set up Interagency Committee on Government Information (ICGI) to actualize particular segments of the Act ICGI shaped 3 Working Groups to address prerequisites Web Content Management Working Group accused of tending to Section 207(f)(1) & (2), approaches for elected open sites Working Group included elected Web Managers, crosswise over government Sponsor: Bev Godwin, Director of FirstGov

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Background Goal: Make government sites in the U.S. the most subject focused and guest inviting on the planet Objectives: Make it less demanding for all Americans to discover and use government data and administrations on the Internet Provide more institutionalization and higher general nature of government sites Share best practices crosswise over government

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Background Researched existing laws, regulations, and arrangements 27 laws, regs, rules identified with elected sites Identified existing basic substance hones on elected sites Consulted with people in general and partners Vetted the draft broadly – got more than 100 arrangements of remarks Sent 43 suggestions to the ICGI in June 2004 ICGI received all proposals; sent report to OMB issued “Policies for Federal Public Websites,” 12-17-2004 Working Group helps Web Managers actualize strategies Established webcontent.gov – “Web Content Managers Toolkit” Conducting workshops Working with Web Content Managers Forum

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OMB Cover Memo Two key focuses Defines “federal open websites” “Federal office open sites are data assets subsidized in entire or to a limited extent by the Federal government and worked by an office, temporary worker, or other association in the interest of the organization. They display government data or give administrations to general society or a particular non-Federal client gathering and backing the best possible execution of an organization capacity .” Translation: Follow the cash. Mission-related. Alludes to the ICGI report and webcontent.gov for usage direction “The proposals and best practices distributed by the Interagency Committee on Government Information (http://www.webcontent.gov) will help your execution of the approaches laid out in the attachment.”

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Policy 1 – What It Says Establish and keep up data spread item inventories, needs, and calendars Disseminate data to the general population in a convenient, fair, proficient and fitting way and keep up inventories of data Develop needs and timetables for making government data accessible and open to the general population, and post this data on the agency’s site Post any redesigns to the agency’s last inventories, needs, and plans; and incorporate this data in the agency’s yearly E-Government Act report

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Key words: “timely, impartial, productive, appropriate” Working Group suggestions: Provide access to records in diverse document positions (evenhanded) Provide access for individuals with handicaps (impartial) Provide access to individuals with constrained English capability (fair) Provide basic access to an expansive scope of guests (fair) Provide dates and guarantee substance is present (auspicious) Organize substance as per national needs (fitting) Use essential regular substance and situation (effective, proper) Contact data Site guide or subject file Common or Frequently Asked Questions Online administrations Forms and distributions Jobs Information about regulations Information about gifts and contracts Policy 1 – What It Means

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Policy 1 – What It Means Measure consumer loyalty and ease of use (productive, fitting) Write and sort out landing page from people in general\'s perspective (productive, fitting) Use steady route (productive) Use plain dialect (proper) Link to the landing page( (proficient) Ensure progression of operations amid crises (opportune) Avoid duplication (effective) Collaborate in creating cross-office gateways (effective) Inform crowds of site changes (effective) Suggested systems for building up needs and calendars for posting substance - Section 207 (f)(2) Was expected 12/04

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Policy 2 – What It Says Ensure data quality Maximize the quality, objectivity, utility, and honesty of data and administrations gave to the general population Make data and administrations accessible on an auspicious and evenhanded premise Assure suitable data and administration quality, predictable with the level of significance of the data

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Key words: quality, objectivity, utility, respectability, convenient, fair Quality – moves us to post just data that we know not precise and to advise the general population on the off chance that we are not certain Objectivity – provokes us to keep data and administrations adjusted ICGI suggestions: Same ones as the first strategy Ensure data (quality) Avoid distributed data on the general population site that is only for representatives (utility) Policy 2 – What It Means

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Policy 3 – What It Says Establish and uphold office wide connecting strategies Establish and authorize unequivocal arrangements for connecting inside and past the office Limit outside connecting to data or administrations fundamental for legitimate execution of an office capacity Include sensible controls to guarantee outer connections stay dynamic and keep on giving quality, objectivity, utility, and uprightness Choose outside connections deliberately in light of the fact that despite the fact that OMB’s data quality rules don’t particularly specify joins, offices are relied upon to apply decision making ability

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Links to business associations or vested parties present unique difficulties as for keeping up office objectivity and along these lines must be utilized prudently Clearly exhibit compulsory data. Post or connection to the accompanying from your front page and every real passage point: Agency’s key arrangement and yearly execution arranges Organization structure, mission, and power Information made accessible under the Freedom of Information Act Website security approaches Firstgov.gov EEO information identified with informant protestations (No Fear Act of 2002) Point of contact for little organizations Cross-office entries or connections needed by law or strategy Policy 3 proceeded with

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Policy 3 – What It Means Key focuses: Links, nature of data, and – again - objectivity Concerned about Linking to data that may not be precise Keeping web content “objective” Ensuring certain data is accessible on all sites ICGI proposals: Follow fundamental connecting practices Include obliged connections Post vital arrangements Post a connection to FOIA Post a connection to protection strategies Post a connection to No Fear information Post a little business purpose of-contact Post key and execution arranges and authoritative Info Post a connection to FirstGov Links to different cross-office gateways

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Policy 4 – What It Says Communicate with the general population, state and neighborhood governments Communicate with people in general and with state and nearby governments to guarantee the office makes data spread items addressing their needs Manage data gathering from the general population or state and neighborhood governments (counting site reviews or polls) as indicated by OMB direction

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Policy 4 – What It Means Talk to your groups of onlookers Know what they need and require; and give it ICGI suggestions Measure consumer loyalty and convenience and utilization results to enhance your site Follow the Paperwork Reduction Act

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Policy 5 – What It Says Search open sites Assist the general population in finding government data Include a pursuit capacity on your central open site and any significant section point Small sites can utilize webpage maps or subject lists By 12/31/2005, look must cover all records planned for open utilization, showcase results all together of pertinence to criteria, and give reaction times fittingly proportional to industry best practices By 12/31/2005, give information in an open, industry standard configuration allowing the crowd to total, disaggregate, or control and examine the information as per their needs

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OMB may issue extra strategies about ventures by 12/17/2005 Policy 5 proceeded with

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Policy 5 – What It Means Keys Have a hunt capacity or (for littler locales) a webpage file or guide Watch document organizations Create information so it can be joined and sorted - metadata, XML diagrams can help ICGI proposals Categorization of Information Have an inquiry and build up hunt models Use standard metadata Provide suitable access to information Inform crowds of site changes

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Policy 6 – What It Says Use endorsed spaces Use just .gov, .mil, or fed.us areas Exceptions just if Agency head unequivocally chooses that another space is essential for the best possible execution of an office capacity

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Policy 6 – What It Means Very imperative – elected sites not on .gov or .mil or .fed.us must be moved to .gov or .mil or .fed.us Also alludes to “sponsorship” and the significance of demonstrating government sponsorship Usability testing indicated URLs are vital in setting up open trust ICGI suggestions: Use Government areas Show U.S. sponsorship

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Implement security controls Provide security approaches to guarantee data is impervious to altering, stays secret, and is accessible a

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