Part 16 Data Innovation and the Production network.


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The Role of Information Technology in the Supply Chain. The Supply Chain IT Framework ... Data must have the accompanying qualities to be valuable: ...
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Part 16 Information Technology and the Supply Chain Supply Chain Management (third Edition)

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Outline The Role of Information Technology in the Supply Chain The Supply Chain IT Framework Customer Relationship Management Internal Supply Chain Management Supplier Relationship Management The Transaction Management Foundation The Future of IT in the Supply Chain Supply Chain Information Technology in Practice

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Role of Information Technology in a Supply Chain Information is the driver that serves as the "paste" to make an organized store network Information must have the accompanying attributes to be valuable: Accurate Accessible in an opportune way Information must be of the right kind Information gives the premise to inventory network administration choices Inventory Transportation Facility

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Characteristics of Useful Supply Chain Information Accurate Accessible in an auspicious way The right kind Provides store network perceivability

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Use of Information in a Supply Chain Information utilized at all periods of basic leadership: vital, arranging, operational Examples: Strategic: area choices Operational: what items will be created amid today\'s generation run

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Use of Information in a Supply Chain Inventory: request designs, conveying costs, stockout costs, requesting costs Transportation: costs, client areas, shipment sizes Facility: area, limit, timetables of an office; need data about exchange offs amongst adaptability and productivity, request, trade rates, charges, and so forth

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Role of Information Technology in a Supply Chain Information innovation (IT) Hardware and programming utilized all through the inventory network to assemble and break down data Captures and conveys data expected to use sound judgment Effective utilization of IT in the inventory network can significantly affect production network execution

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The Importance of Information in a Supply Chain Relevant data accessible all through the store network permits chiefs to settle on choices that consider all phases of the store network Allows execution to be streamlined for the whole inventory network, not only for one phase – prompts higher execution for every individual firm in the store network

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The Supply Chain IT Framework The Supply Chain Macro Processes Customer Relationship Management (CRM) Internal Supply Chain Management (ISCM) Supplier Relationship Management (SRM) Plus: Transaction Management Foundation Figure 16.1 Why Focus on the Macro Processes? Full scale Processes Applied to the Evolution of Software

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Macro Processes in a Supply Chain (Figure 16.1) Supplier Relationship Management (SRM) Internal Supply Chain Management (ISCM) Customer Relationship Management (CRM) Transaction Management Foundation (TFM)

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Customer Relationship Management The procedures that occur between a venture and its clients downstream in the production network Key procedures: Marketing Selling Order administration Call/Service focus

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Internal Supply Chain Management Includes all procedures required in getting ready for and satisfying a client request ISCM forms: Strategic Planning Demand Planning Supply Planning Fulfillment Field Service There must be solid reconciliation between the ISCM and CRM full scale forms

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Supplier Relationship Management Those procedures concentrated on the cooperation between the undertaking and suppliers that are upstream in the inventory network Key procedures: Design Collaboration Source Negotiate Buy Supply Collaboration There is a characteristic fit amongst ISCM and SRM forms

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The Transaction Management Foundation Enterprise programming frameworks (ERP) Earlier frameworks concentrated on robotization of basic exchanges and the making of a coordinated technique for putting away and seeing information over the endeavor Real estimation of the TMF exists just if basic leadership is enhanced The degree to which the TMF empowers joining over the three full scale forms decides its quality

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The Future of IT in the Supply Chain At the most elevated amount, the three SCM full scale procedures will keep on driving the development of big business programming Software concentrated on the large scale procedures will turn into a bigger offer of the aggregate undertaking programming market and the organizations creating this product will turn out to be more fruitful Functionality, the capacity to incorporate crosswise over large scale forms, and the quality of their biological systems, will be keys to achievement

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Supply Chain Information Technology in Practice Select an IT framework that addresses the organization\'s key achievement elements Take incremental strides and measure esteem Align the level of modernity with the requirement for advancement Use IT frameworks to bolster basic leadership, not to settle on choices Think about the future

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Summary of Learning Objectives What is the significance of data and IT in the store network? How does every store network driver use data? What are the real uses of inventory network IT and what forms do they empower?

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