Picking a remote administration supplier.


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Customer Action - AT&T Wireless Phone Education Partnership ... remote arrangement and keep away from potential pitfalls. Customer Action - AT&T Wireless Phone ...
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´╗┐Picking a remote administration supplier Take a \'cell evaluation\' Making a pledge Avoid shocks in your remote bill Prevent burglary and misrepresentation Consumer Action - AT&T Wireless Phone Education Partnership

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Welcome Why are you here? To figure out how to pick the best remote arrangement and dodge potential pitfalls. Customer Action - AT&T Wireless Phone Education Partnership

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What you will learn: Choosing the best arrangement Cellular industry vocabulary Prepaid versus Month to month Wireless arrangements Choosing the right telephone for the arrangement Reading remote bills Consumer Action - AT&T Wireless Phone Education Partnership

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What\'s in your envelope? Pamphlet Backgrounder guide Slides in present structure Activities Sample charging articulation Quiz Order structure for nothing multilingual materials Consumer Action - AT&T Wireless Phone Education Partnership

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Expectations Activity Your name Your organization & title What you would like to escape this workshop today Consumer Action - AT&T Wireless Phone Education Partnership

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Available arrangements Local Roaming Regional National International Consumer Action - AT&T Wireless Phone Education Partnership

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Local Plans Allow calls inside a metropolitan territory or segments of a state without long separation charges Consumer Action - AT&T Wireless Phone Education Partnership

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Roaming Making calls outside of the bearer\'s system Higher every moment accuses of a few arrangements Consumer Action - AT&T Wireless Phone Education Partnership

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Regional arrangements Users can make calls inside a state or gathering of states with no long separation or wandering expenses Consumer Action - AT&T Wireless Phone Education Partnership

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National arranges Often called across the country arranges Users can make calls inside the U.S. No long separation or meandering charges *Remember to illuminate all arrangement subtle elements with your bearer ahead of time Consumer Action - AT&T Wireless Phone Education Partnership

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International arrangements May give better arrangements to different nations Prepaid arranges additionally offer abroad calling alternatives Consumer Action - AT&T Wireless Phone Education Partnership

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What to inquire? What sort of inquiries would it be advisable for you to ask when looking at calling arranges? Shopper Action - AT&T Wireless Phone Education Partnership

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What to consider? Fundamental month to month charge Anytime minutes Free evenings & weekend minutes Per minute rate if surpassed Long separation charge Roaming charges Peak versus off top hours Text messages/Internet access Contract issues Consumer Action - AT&T Wireless Phone Education Partnership

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Family arranges What is a family arrange? Does anybody have a family arrange? Shopper Action - AT&T Wireless Phone Education Partnership

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Family Plans A less costly approach to add various telephones and administrations to one record Share minutes Difficult to control shared minutes Consumer Action - AT&T Wireless Phone Education Partnership

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Family arrange highlights Two or more PDAs offer one can of minutes Bucket of minutes is an industry term for a distribution, typically month to month Plans offer pails of 250, 500, 700 or 1000 minutes for every month Consumer Action - AT&T Wireless Phone Education Partnership

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Family arrange highlights With a few arrangements, unused minutes move over to the following month Outgoing & approaching calls and toll free calls will utilize container minutes Buy enough minutes to cover bringing design Going over minutes = 40 pennies/min Consumer Action - AT&T Wireless Phone Education Partnership

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Comparison locales www.point.com www.myrateplan.com www.letstalk.com www.wirefly.com www.consumerreports.org (charge) Consumer Action - AT&T Wireless Phone Education Partnership

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What do you think? Is it true that all are PDAs the same? What is free portable to versatile? Can you evaluate your month to month use? How? Could you control approaching calls? Do U.S. mobile phones work abroad? Customer Action - AT&T Wireless Phone Education Partnership

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Break See you in 15 minutes! Buyer Action - AT&T Wireless Phone Education Partnership

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Activity - 15 minutes Break into little gatherings Choosing a remote administration movement (page 9 in preparing educational modules) Choose a representative Choose a recorder Be prepared to share discoveries Consumer Action - AT&T Wireless Phone Education Partnership

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Cost of administration First bill can be higher than typical because of initiation expense Pro-appraising of charges can build your bill when changing arrangements or including new elements Request an assessment Final charges incorporate duties/extra charges and will be higher than calling arrangement expense Consumer Action - AT&T Wireless Phone Education Partnership

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Carriers may permit Checking minutes Checking equalization Consumer Action - AT&T Wireless Phone Education Partnership

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Data Service What is information administration? Buyer Action - AT&T Wireless Phone Education Partnership

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Data Service Downloading photographs Checking email Reading news features Text informing Usually charged by kilobytes Consumer Action - AT&T Wireless Phone Education Partnership

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Billing botches Contact bearer quickly Take notes on your discussion Request an email affirmation Consumer Action - AT&T Wireless Phone Education Partnership

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Activity Break into little gatherings Review Laura Fish\'s remote bill Answer the inquiries on page 12 Choose a representative Choose a recorder Be prepared to share discoveries Consumer Action - AT&T Wireless Phone Education Partnership

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Choosing a telephone what number individuals here have a PDA? Relatives? What sort of mobile phone do you have & why? Purchaser Action - AT&T Wireless Phone Education Partnership

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Types of telephones Flip up & \'piece of candy\' telephones PDAs - Personal computerized colleagues Smart telephones Retractable reception apparatus Ringer levels/vibrate settings Separate volume controls Consumer Action - AT&T Wireless Phone Education Partnership

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Making a decision Accepting a free telephone Blocking the buy of ring tones Rebate offers Phone substitution protection Consumer Action - AT&T Wireless Phone Education Partnership

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Thank you! Did we live up to your desires? In the event that you were encouraging this workshop tomorrow or one week from now, what data would you should be successful? Different remarks? Buyer Action - AT&T Wireless Phone Education Partnership

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Contact us Consumer Action - 1.800.999.7981 www.consumer-action.org Consumer Action - AT&T Wireless Phone Education Partnership

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