Q w e s t W h o l e s a l e M a r k e t s Qwest Performance Assurance Plan (QPAP) Implementation The Qwest CLEC Forum September 16-17, 2002 The data gave on each slide in the accompanying presentation is for preparing purposes just. The data gave does not make or alter any lawful commitments, guarantees or desires in the middle of Qwest and CLEC client. The partiesâ relationship is represented by existing legitimate commitments and contracts.Slide 2
Agenda What is QPAP? How can it work? Situating â What do CLECs need to do? Pre-QPAP â SGATS, Questionnaire, Web website Post-QPAP â Roles and Processes, CLEC reports Resources/Support Q w e s t W h o l e s a l e M a r k e t sSlide 3
What is a Performance Assurance Plan (PAP)? The PAP is an execution cure arrangement for administrations that Qwest gives to CLECs The PAP incorporates an expansive scope of transporter to-bearer capacities Qwest offers the arrangement to CLECs in conjunction with its 271 application as a hostile to falling away from the faith instrument once 271 regard has been conceded Q w e s t W h o l e s a l e M a r k e t sSlide 4
Payments Per event installments â Qwest pays on the distinction between CLEC execution and benchmark or equality execution Measures organized: High, Medium and Low Tiers Tier 1 installments to CLECs Tier 2 to state assigned stores Payments under the arrangement will act naturally executing - ascertained in view of month to month execution results for every state Q w e s t W h o l e s a l e M a r k e t sSlide 5
Generic ROC QPAP Features PAP is basically a for every event installment arrangement: For instance, if the CLEC execution on OP-3 was 85% and the equality/benchmark execution was 90%, expecting 100 requests, Qwest would pay for 5 events Measures are delegated High ($150), Medium ($75) or Low ($25) per miss to reflect relative significance CLECs get Tier I installments if Qwest does not give equality between the administration it gives to the CLECs and that which it gives to its retail clients or if Qwest neglects to meet pertinent benchmarks Q w e s t W h o l e s a l e M a r k e t sSlide 6
Generic ROC QPAP Features Qwest will make extra Tier 2 installments to the state on the off chance that it comes up short equality and benchmark models on a total CLEC premise The measure of installment likewise relies on upon the quantity of back to back months of resistant execution The CAP for installments is by and large set at 36% of Qwestâs FCC NOI Q w e s t W h o l e s a l e M a r k e t sSlide 7
Generic ROC QPAP Reporting On or before last business day of the month taking after the execution period, e.g., January results reported by end of February 5 day effortlessness period in QPAP $500 per logbook day installment for late reports QPAP $500 per business day for 6-10 days, $1000 for 11-15 days, $2000 every day >15 business days Q w e s t W h o l e s a l e M a r k e t sSlide 8
PAP Payments Qwest will make bill credits to CLECs and will issue checks of extra sums because of CLECs far beyond sum owed to Qwest. In Colorado, Nebraska and Washington, this will be basically EFT and checks. - It is imperative to note that credits will show up on CLEC bills in March for January execution Qwest will make installments to state reserves for Tier 2 measures. Q w e s t W h o l e s a l e M a r k e t sSlide 9
PAP Calculations Step 1: Determine whether Qwest passed or fizzled Benchmarks âStare and compareâ Parity estimations Compare CLEC z-scores to basic z-values* *For Colorado Tier 1A equality estimations oblige an examination between the six month moving normal of Qwest retail results balanced for test size and difference Q w e s t W h o l e s a l e M a r k e t sSlide 10
ROC Statistical Table Critical Values LIS Trunks, UDITs, resale, unbundled circles - Other Parity Sample Size DS1 and DS3All Measurements 1-10 1.04 * 1.645 11-150 1.645 1.645 151-300 2.0 2.0 301-600 2.7 2.7 601-3000 3.7 3.7 3001 or more 4.3 4.3 * Applies for individual month testing. For purposes of deciding successive month misses, 1.645 should be utilized. Zone 1 and Zone 2 should be consolidated. Q w e s t W h o l e s a l e M a r k e t sSlide 11
PAP Calculations Step 2: Calculate Occurrences/Misses and Payment Calculate the contrast between the genuine CLEC execution and the benchmark or equality execution reproduce the distinction by CLEC denominator/volume (number of things) Tier 2 estimations done likewise, with the exception of uses CLEC total as opposed to individual CLEC information Q w e s t W h o l e s a l e M a r k e t sSlide 12
Payment Calculation â Percent Benchmark Q w e s t W h o l e s a l e M a r k e t sSlide 13
Payment Calculation â Interval Benchmark Q w e s t W h o l e s a l e M a r k e t sSlide 14
Payment Calculation â Parity Interval Modified z-score (CLEC Result â Qwest Result) Qwest Std Dev * SQRT(1/Qwest Volume + 1/CLEC Qwest) Calculate Occurrences/Misses (Qwest Result + Critical z-esteem * Qwest Std Dev * (SQRT(1/Qwest Vol + 1/CLEC Vol)) - CLEC Result) (Qwest Result + Critical z-esteem * Qwest Std Dev * (SQRT(1/Qwest Volume + 1/CLEC Volume)) * CLEC Volume Calculate Payment Occurrences/Misses * per event/miss sum Q w e s t W h o l e s a l e M a r k e t sSlide 15
Occurrence/Miss Calculation â Parity Interval Q w e s t W h o l e s a l e M a r k e t sSlide 16
Payment Calculation â Parity Percent Modified z-score (Qwest Result - CLEC Result) SQRT(Qwest Result * (1 - Qwest Result))*(1/Qwest Volume + 1/CLEC Volume)) Calculate Occurrences/Misses Qwest Result - Critical z-esteem * (SQRT((Qwest Result * (1 - Qwest Result)) * (1/Qwest Vol + 1/CLEC Vol)) - CLEC Result) * CLEC Volume Calculate Payment Occurrences/Misses * per event/miss sum Q w e s t W h o l e s a l e M a r k e t sSlide 17
Occurrence/Miss Calculation â Parity Percent Q w e s t W h o l e s a l e M a r k e t sSlide 18
Generic Tier 1 for every Miss/Occurrence Table All states aside from Colorado and Minnesota Q w e s t W h o l e s a l e M a r k e t sSlide 19
Generic QPAP ROC Tier 2 Payment Table Per Occurrence Measurement Group: High $500 Medium $300 Low $200 Per Measurement/Cap Measurement Group: High $75,000 Medium $30,000 Low $20,000 Q w e s t W h o l e s a l e M a r k e t sSlide 20
Payments Utilizing per Measure Structure Q w e s t W h o l e s a l e M a r k e t sSlide 21
Communication Strategies Qwest QPAP Web website started August sixteenth New PAP CLEC Questionnaire issued August sixteenth CLEC Forum â September seventeenth Q w e s t W h o l e s a l e M a r k e t sSlide 22
Positioning QPAP is predicated on and a subset of Performance Indicator Definitions (PIDS). PIDs were created amid 271 workshops in every one of the 14 states. The two âtriggersâ for QPAP are: (1) Qwest 271 support and (2) A sanction correction to an interconnection assention. Q w e s t W h o l e s a l e M a r k e t sSlide 23
30-60 Days Steps a CLEC Takes to Elect QPAP Q w e s t W h o l e s a l e M a r k e t sSlide 24
SGAT âOpt inâ Process CLECs ought to audit Qwest format site. The CLEC contacts Qwest to acquire a duplicate of the âtemplateâ. On the off chance that 271 approbation happens initially, the date of execution decides when the CLEC gets to be qualified for the QPAP. In the event that the understanding is executed before 271 approbation, the 271 support date decides when the CLEC gets to be QPAP qualified. Q w e s t W h o l e s a l e M a r k e t sSlide 25
CLEC Questionnaire Follows same structure and techniques as different polls. Solicits CLECs to proclaim the structure from installment favored (Paper check versus Electronic Funds Transfer). Should be finished and returned before QPAP execution. Gives basic data to guarantee QPAP installments are issued effectively. Must be redesigned ought to CLECâs data concerning QPAP change. Q w e s t W h o l e s a l e M a r k e t sSlide 26
Validation of CLEC Information Qwest Accounts Payable will approve all CLEC data and affirm convenience and precision of this point of interest got by means of CLEC QPAP survey. Q w e s t W h o l e s a l e M a r k e t sSlide 27
CLEC Reports Individual CLEC PID/PAP figurings will be accessible on a secret key secured site. This site will give two months of a CLECâs execution reports and one month of their QPAP installment counts. An advanced testament is important to get access to this data. Q w e s t W h o l e s a l e M a r k e t sSlide 28
Key Resources QPAP Agreements and Questionnaire webpage: http://www.qwest.com/wholesale/clecs/negotiations.html Notifications: http://www.qwest.com/wholesale/sees/cnla/Website to get computerized testament: http://www.qwest.com/wholesale/frameworks/generalinfo.ht
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