Respond [IST-2005-033607] Top in the IST venture Respond.


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Consistent data sharing among distinctive Emergency Services (ES) ... fire division and other crisis associations, for example, the emergency vehicle administration. ...
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– http://www.react-ist.net REACT [IST-2005-033607] CAP in the IST venture REACT Massimo Cristaldi & Uberto Delprato – IES Solutions srl Marcello Marzoli – Italian Ministry of Interior, Firemen Dept. Top Implementers Workshop WMO Geneve, 9-10 December 2008 CAP Implementers Workshop - Geneve, 09-10.12.08

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– http://www.react-ist.net Current crisis administrations circumstance in Europe Fragmentation of Emergency Services Unique 112 (EU 911) - > still a long way from reality Only some European areas have bound together crisis administrations (i.e. Ambulances and Fire Fighters) Need for interoperability

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– http://www.react-ist.net Need for interoperability REGION 1 REGION 2 Fire Brigades Police Dept Ambulance Fire Brigade Police Dept. C&C1 C&C2 C&C1 INTEROPERABILITY ENHANCED FRAGMENTED COMMUNICATION UNCOORDINATED COORDINATED ACTION Not just for fiascos, yet more often than not for little constrained episodes that may heighten in scale

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– http://www.react-ist.net REACT EU Project supported in 2006, completing in 2009 7 specialized accomplices from UK, Italy, Belgium, Germany, Slovenia, Austria 3 End Users Focused in: Citizen-to-PSAP cooperation PSAP-to-PSAP coordination for approaching calls and occurrence learning Don\'t concentrate on assets mgt

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– http://www.react-ist.net REACT - The mission "Response to Emergency Alerts utilizing voice and Clustering Technologies" Main objectives: • capture a greater amount of the data accessible from sensors, being them "human" or mechanical • make this data accessible to however many neighborhood Emergency Call Services as could be allowed, by making an interoperable European data structure • complement the information with related administrations ready to semantically investigate and bunch natural and emergency administration data Keeping information exchange secure Voice catching E-Call Interoperability Call gathering

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C&C2 Venezia Ambulance C&C1 CNVVF Venezia – http://www.react-ist.net Same call seen by various C&C

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C&C2 Venezia Ambulance C&C1 CNVVF Venezia – http://www.react-ist.net Same call seen by various C&C

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C&C2 Venezia Ambulance C&C1 CNVVF Venezia – http://www.react-ist.net Same call seen by various C&C

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C&C2 Venezia Ambulance C&C1 CNVVF Venezia – http://www.react-ist.net Same call seen by various C&C

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C&C2 Venezia Ambulance C&C1 CNVVF Venezia – http://www.react-ist.net Same call seen by various C&C

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C&C2 Venezia Ambulance C&C1 CNVVF Venezia – http://www.react-ist.net Same call seen by various C&C

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– http://www.react-ist.net Additional administrations Call and Incidents content mgt Semantic Analysis of calls Call Grouping for a more extensive perspective on an occasion Voice acknowledgment Capturing catchphrases (e.g. "weapon", "shoot") Suggesting catchphrases to the call-taker Automatic interpretation of neighborhood codes into general codes i.e. utilizing TSO word reference

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– http://www.react-ist.net Where we are presently Architecture Defined 1 st Round execution finished 1 st check round as of now event Interoperability – Achieved Voice acknowledgment – Achieved Call Grouping – Partially accomplished Trials will begin in February one year from now

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– http://www.react-ist.net REACT Architecture Loose coupling between segments Uses standard TCP/IP based conventions and connections XML Web Services Atom Feeds Common Alerting Protocol as Calls/Incidents Message design TSO as Incident Dictionary

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– http://www.react-ist.net Conceptual Architecture C&C CAP Adapters Incident API Input Analysis Router

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– http://www.react-ist.net REACT Sequence Diagram REACTSequenceDiagram.png

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– http://www.react-ist.net Using a typical lexicon CAP alone is nonexclusive in characterizing occurrence (cap.alertinfo.category.code) Local codes will be, regardless, sent to beneficiaries in unique configuration (in cap.alertinfo.event.code) For being interoperable crosswise over various countries TSO lexicon has been chosen in REACT

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CAP/TSO People caught Red code Car acc. + individuals Cod.10 CAP MESSAGE TSO CODED – http://www.react-ist.net

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SO 115 GIS interface – http://www.react-ist.net Call/taking at a PSAP [ CNVVF]

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– http://www.react-ist.net CAP representation of an occasion: Car collision with travelers to be protected Current CNVVF system Always send assets Inform other CNVVF HQs by telephone (if necessary) Inform other salvage administrations by telephone (if necessary) CAP Status = Actual CAP Type = Alert CAP Category = Rescue CAP Urgency = Immediate CAP Severity= Severe CAP Certainty= Likely

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– http://www.react-ist.net TSO representation of an occasion: Car crash with travelers to be safeguarded Current CNVVF depiction Code = 10 [Incidente stradale (generico)] Type = Incidente con persone a bordo Icon = 10 Event/EType/Category (first) = CRS (TRP) Event/EType/Category (second) = COL (TRP) Event/EType/Category (third) = TRP (ASR) Event/EType/Actor (first) = VEH Event/EType/Actor (second) = PPL Event/EType/LocType (first) = ROAD

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C&C2 Treviso Fire C&C1 CNVVF Venezia – http://www.react-ist.net Interoperability btw Firemen in Italy

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C&C1 CNVVF Venezia C&C2 Treviso Fire – http://www.react-ist.net Interoperability btw Firemen in Italy SO115

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C&C1 CNVVF Venezia C&C2 Treviso Fire – http://www.react-ist.net Interoperability btw Firemen in Italy CAP connector SO115

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C&C1 CNVVF Venezia C&C2 Treviso Fire – http://www.react-ist.net Interoperability btw Firemen in Italy CAP connector SO115

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C&C1 CNVVF Venezia C&C2 Treviso Fire – http://www.react-ist.net Interoperability btw Firemen in Italy CAP connector CAP parser SO115

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C&C1 CNVVF Venezia C&C2 Treviso Fire – http://www.react-ist.net Interoperability btw Firemen in Italy CAP connector CAP parser SO115

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How can a C&C get to be interoperable with other C&C\'s? – http://www.react-ist.net Identify who they have to interoperate with Agree on a typical lexicon or embrace a built up word reference (i.e. TSO) Match their nearby codes against a this lexicon Adapt their C&C to produce and get CAP messages Adapt their C&C to process and show the got messages

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CAP embraced by Italian Firemen Corps – http://www.react-ist.net The Italian Ministry of the Interior has issued a formal declaration concerning the sharing of information between the flame division and other crisis associations, for example, the emergency vehicle administration. The announcement – distributed in the administration\'s Official Journal of 3 July – characterizes the correspondence conventions for trading information and data between crisis administration summon and control rooms. This is the first run through in Italy that a crisis association will open its databases to other comparable associations, giving they embrace the correspondence convention which has been characterized and created inside the REACT venture.

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– http://www.react-ist.net

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C&C3 Venezia Ambulance C&C Venezia Local Police C&C1 Venezia Fire C&C Envir. Offices – http://www.react-ist.net What Italian Firemen will also get in 2009 C&C Civil Protecion

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– http://www.react-ist.net A case of a surprising application in Italy Although 112 is a crisis number, every crisis office can be come to with various numbers (113, 115, 118) Caller not communicating in Italian are frequently dealt with issues With REACT set up, watchwords may offer assistance... ...however, it is conceivable to forward the call to another call-taker who can accumulate data in the guest dialect and make them right away accessible to the nearby call-taker

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– http://www.react-ist.net Conclusions Integrated utilization of both CAP and TSO as upgraded convention for speaking to and sharing data about occasions Adopted by Fire Brigades in Italy Issues: Make current C&C Systems "Top consistent" Define CAP message content Agree on a typical information lexicon: i.e. TSO is somewhat primitive for Police officers Demonstrate the enthusiasm of the arrangement: toward the end, from end client viewpoint, is only a "dab" on a screen that appears… How to see the worth? Trials in Venezia/Aachen/UK goes for exhibiting the idea Open issues: utilization of some CAP fields cap1091.xml

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– http://www.react-ist.net Thank you particularly for your time Massimo Cristaldi & Uberto Delprato IES Solutions Roma - Italy u.delprato@i4es.it www.react-ist.net See you at the stand

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