The Part of Prescient Techniques in Autonomic Figuring April 27, 2005.

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The Role of Predictive Methods in Autonomic Computing April 27, 2005 Ric Telford Director of Architecture and Development, Autonomic Computing

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Agenda Autonomic Computing outline AC Problem Determination Technologies Customer Results The Self-Healing Vision Summary

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Today " s Complex Infrastructure IT resource use is too low Management of mind boggling, heterogeneous situations is excessively troublesome Privacy, security and business congruity WWW Swamped by the expansion of innovation and stages to bolster Operational speed too moderate; IT adaptability excessively restricted Inability, making it impossible to deal with the framework consistently

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Focus on business esteem, not base Autonomic Computing conveys astute open frameworks that: Adapt to unusual conditions Continuously tune themselves Prevent and recoup from disappointments Provide a sheltered domain Sense and react to perpetually changing situations Providing client esteem "IBM\'s autonomic figuring activity will turn into its most critical cross-item activity (as the establishment of On Demand Business)." — Thomas Bittman, Gartner Increased profit for IT speculation Improved adaptability, strength and nature of administration Accelerated time to esteem

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IBM Autonomic Computing Structure Autonomic Computing Control Loop Autonomic Computing Architecture Blueprint Autonomic Computing Architecture Products conveying autonomic elements 50 items with 415+ elements Partner arrangements Log/Trace Analyzer Generic Log Adapter Solution establishment & reliance checking Common Console Autonomic Management Engine Management Engine Installation Autonomic Computing Common Components Problem Determination Provisioning Workload Mgt Admin Console Open Standards Common log group Solution establishment pattern

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Autonomic Computing: Problem Determination Technologies

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Fire Wall Fire Wall Load Balancers Network Routers/Switches Fire Wall Load Balancers Edge Servers Security Servers Load Balancers HTTP Servers Data Servers Application Servers Managing Servers LDAP Registries Backup Servers Fire Wall You Policy Servers The Pain Point… .

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Today\'s Approach… Internal Swat Team – The Manual Process Requires: Key assets over the IT staff to get the broadness of abilities to comprehend the end-to-end issue Deep comprehension of log record organizes Deep comprehension of framework segments Blame Storming Result: Multiple worker hours/days/weeks of exertion Political issues – passing the point the finger at Insufficient/deficient information can precipitate this way to deal with come up short Customers are rehashing this progression today for each real IT blackout

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Common Base Event an OASIS standard Applications Adapters Database Disparate pieces and parts Tools concentrated on individual items No normal interfaces among devices No collaborations in building devices OR in making log passages regular base occasion Application Server Servers Generic log connector Common organization for log documents Common arrangement of instruments Common interfaces among apparatuses Storage gadgets Networks Problem assurance: Log design tomorrow Log arrange today

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Common Base Event Format

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AIX errpt log AIX syslog Apache HTTP Server access log Apache HTTP Server blunder log CICS Transaction Server for z/OS System message log Common Base Event XML log ESS (Shark) Problem log IBM Communications Server log IBM DB2 Express symptomatic log IBM DB2 Universal Database Cli Trace log IBM DB2 Universal Database JDBC follow log IBM DB2 Universal Database SVC Dump on z/OS IBM DB2 Universal Database Trace log IBM DB2 Universal Database analytic log IBM HTTP Server access log IBM HTTP Server mistake log IBM WebSphere Application Server action log IBM WebSphere Application Server for z/OS blunder log IBM WebSphere Application Server module log IBM WebSphere Application Server follow log IBM WebSphere Commerce Server ecmsg log IBM WebSphere Commerce Server ecmsg, stdout, stderr log IBM WebSphere InterChange Server log IBM WebSphere MQ FDC log IBM WebSphere MQ mistake log IBM WebSphere MQ for z/OS Joblog IBM WebSphere Portal Server appserver_err log IBM WebSphere Portal Server appserverout log IBM WebSphere Portal Server run-time data log IBM WebSphere Portal Server systemerr log IBM WebSphere Portal Server systemout log IBM Websphere Edge Server log Javacore log Logging Utilities XML log Microsoft Windows Application log Microsoft Windows Security log Microsoft Windows System log Oracle JDBC follow log Oracle ready log Oracle audience log Oracle server log Rational TestManager log RedHat syslog SAN File System log SAN Volume Controller blunder log SAP framework log Squadrons-S Problem log SunOS syslog SunOS vold log TXSeries CICS Console/CSMT log z/OS Component follow z/OS GTF follow z/OS Joblog z/OS Logrec z/OS System log(SYSLOG) z/OS System follow z/OS expert follow Supported Log Formats (Feb 2005)

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Log Correlation – Generating the End-to-End View With Correlation IDs set up, or Correlation strategies distinguished: Implement a Correlation Engine in the Log Analyzer Generate a grouping chart demonstrating the log connections and grouping of occasions Help the IT staff focus on where the issue happened: Identify rapidly where to think endeavors Transition from attempting to comprehend log configurations to recognizing approaches to break down the general information and the end-to-end view Move the Mindset from Monitoring to Analysis

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End Results… From To Single PD-Skilled Resource Multiple IT-Skilled Resources Multiple Man-Hours/Days/Weeks of examination Root Cause ID in hours/minutes Unstructured Swat Team Approach with achievement obscure Repeatable Process with a reusable arrangement of devices

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Self-Healing - Customer Results From a few hours/days to short of what one hour 60% Improvement 85% Improvement half Improvement – IBM\'s SAP Deployment 70% Improvement 60% Improvement half Improvement 10 to 30% Savings in IT Support Costs 20 to 30% Improvement 10 to 20% change in operational staff profitability – IBM Software Delivery and Fulfillment 75% Improvement From 3 individuals 2 hours to 1 individual 15 min 40% Improvement New in 2005

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Self Healing Remediation Self-Healing Roadmap Business Policy Continuous Availability Knowledge Sharing Action Representation Knowledge Accumulation Customer Pull Analysis Knowledge Representation Event Correlation and Analysis Partner Deployers 2007 Capture Event Representation Adapters IBM Deployers 2006 Business approaches guide self-recuperating framework Preemptive diagnostics naturally perceive and resolve issues Call home offices are coordinated as a feature of self-mending arrangements Symptom information made accessible to clients, ISVs, accomplices Standardize information model for change demands, change arranges Standardize linguistic use to depict change solicitations and limitations Allow investigation and arranging when instability is available Allow human to decide recuperation activity High-profile client organizations and references 2004-2005 Standardize information model for side effect investigation Transport & correspond occasions from all segments in IT base Predictive Analysis Constructs ARM Correlation 2004 Standard information model for basic circumstance and occasion reporting Tooling for simple appropriation of standard Commitments from IBM brands and IBM Partners to bolster the information model

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P An E M Call Home Sensor Effector Human-based MAs and related tooling for relationship, investigation, seeing Change Type Plan Analyze Change Plan Symptom Tooling Knowledge Policy Execute Monitor IT Professionals Config CBE Action Win SS AIX DB2 MQ zOS DB2 MQ Adapter Increased Embedded Self-Management Function Self-Healing Vision CBEs

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Summary IBM\'s Autonomic Computing activity has conveyed the right "cleanliness" to empower the business for better Problem Determination Predictive advances can benefit from this cleanliness to computerize the "Issue Determination" process We require proceeded with exploration and participation crosswise over IBM and the business everywhere to make the vision of Self-Healing frameworks a reality!

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