Washington Inhabitants' View of Doctor's facilities.


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Washington Inhabitants' Impression of Clinics May 2005 Review Procedure Test 600 meetings among a delegate test of grown-up occupants in Washington State Technique Phone interviews directed May 24-27, 2005 Examining blunder Give or take 4% at the 95% certainty level
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Slide 1

Washington Residents’ Perceptions of Hospitals May 2005 M OORE I NFORMATION

Slide 2

Survey Methodology Sample 600 meetings among a delegate test of grown-up occupants in Washington State Method Telephone meetings directed May 24-27, 2005 Sampling blunder Plus or less 4% at the 95% certainty level M OORE I NFORMATION

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Community Responsibility M OORE I NFORMATION

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Hospitals Have a Responsibility to Promote Health Care Beyond Patient Care “In your supposition, the amount of obligation do doctor\'s facilities have in advancing human services past dealing with patients?” M OORE I NFORMATION

Slide 5

Public and Private Hospitals Have Similar Responsibilities to Community “In Washington State, there are both open and private doctor\'s facilities. Do open doctor\'s facilities have a more extensive obligation in their group than private doctor\'s facilities, or do both sorts of clinics have comparable responsibilities?” M OORE I NFORMATION

Slide 6

Providing Additional Services to the Community Positively Impacts Perceptions of Hospital “Would you feel more ideal or less ideal about your nearby doctor\'s facility on the off chance that you knew they gave extra administrations, for example, bosom tumor screenings and wellbeing data to individuals in the community?” M OORE I NFORMATION

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Evaluating Hospital Quality M OORE I NFORMATION

Slide 8

Satisfaction with Hospitals is Higher than Satisfaction with Health Care in General M OORE I NFORMATION

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Community Hospitals Hold Their Own with Others in the State “Do you trust the nature of consideration gave by the doctor\'s facility or doctor\'s facilities in your group is better, about the same or more regrettable than most different doctor\'s facilities in the state?” M OORE I NFORMATION

Slide 10

Washington State Hospitals Hold Their Own with Those in Other States “Do you trust the nature of consideration gave by a large portion of the doctor\'s facilities in Washington State is better, about the same, or more terrible than doctor\'s facilities in other states?” M OORE I NFORMATION

Slide 11

Most Believe Multiple Government Agencies Regulate Washington Hospitals “If you needed to make a conjecture, what number of government organizations do you think control doctor\'s facilities in Washington State?” M OORE I NFORMATION

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Confidence in Hospitals Does Not Significantly Increase, Knowing State and Federal Agencies Regulate Hospitals “If you realized that most doctor\'s facilities are directed by both state and elected offices, what amount would that expand your trust in doctor\'s facilities, an awesome arrangement, a lot, not all that much, or none at all?” M OORE I NFORMATION

Slide 13

Additional In-House Hospital Programs to Prevent Medical Mistakes Increases Confidence in Hospitals “If a particular doctor\'s facility had its own project to counteract restorative mix-ups, notwithstanding those needed by government offices, what amount would that build your trust in that hospital?” M OORE I NFORMATION

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Hospital Care Overview M OORE I NFORMATION

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Widespread Satisfaction with Quality of Care Available in Washington Hospitals “Based on what you know or have listened, how fulfilled are you with the nature of medicinal services accessible at most doctor\'s facilities in Washington State, exceptionally fulfilled, genuinely fulfilled, not very fulfilled or not in the least satisfied?” M OORE I NFORMATION

Slide 16

Residents are Satisfied with Quality of Care Available in Local Hospitals “Closer to home, how fulfilled are you with the nature of consideration accessible at the neighborhood doctor\'s facility or doctor\'s facilities in your group, extremely fulfilled, genuinely fulfilled, not very fulfilled or not in any way satisfied?” M OORE I NFORMATION

Slide 17

Nearly Four-in-Five Say Quality of Hospital Health Care Has Been Steady or Improved “Over the previous couple of years, in the doctor\'s facilities you are most acquainted with, has the nature of human services enhanced, continued as before, or declined?” M OORE I NFORMATION

Slide 18

“Quality of Care” is Most Important When Choosing a Hospital “In general, when picking a doctor\'s facility, what is most essential to you personally?” M OORE I NFORMATION

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Evaluating Hospital Quality - 1: Most Important Factors “In assessing the nature of consideration at a specific doctor\'s facility, how critical are each of the accompanying components in deciding a hospital’s quality, vital, genuinely vital, not very vital, or not vital at all?” M OORE I NFORMATION

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Evaluating Hospital Quality - 2: Other Important Factors M OORE I NFORMATION

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Personal Hospital Care Experience M OORE I NFORMATION

Slide 22

A Majority Have Been a Patient in a Washington Hospital in the Past Five Years “In the previous five years, have you, or a relative, been a patient in a doctor\'s facility in Washington State?” M OORE I NFORMATION

Slide 23

Almost the same number of Visited ER as Other Parts of Hospital IF YES: “Was that in the crisis room or another piece of the hospital?” (N=484) M OORE I NFORMATION

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Most Were Satisfied with Quality of Health Care They Received at Hospital IF YES: “How fulfilled were you with the nature of social insurance at the doctor\'s facility, extremely fulfilled, genuinely fulfilled, not very fulfilled, or not in the slightest degree satisfied?” (N=484) M OORE I NFORMATION

Slide 25

Information Source Credibility M OORE I NFORMATION

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Most Credible Information Sources are Doctors and Nurses “When it comes to assessing the nature of consideration in a specific doctor\'s facility, the amount of trust do you have in each of the accompanying, an extraordinary arrangement, a considerable amount, not all that much, or none at all?” M OORE I NFORMATION

Slide 27

Other Credible Information Sources M OORE I NFORMATION

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News Story Quote Credibility: A Variety of Sources are Credible “How much trust would you have in each of the accompanying on the off chance that they were cited in a news anecdote about you\'re doctor\'s facility, an incredible arrangement, a lot, not all that much, or none at all?” M OORE I NFORMATION

Slide 29

Summary & Highlights M OORE I NFORMATION

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There is Widespread Satisfaction with the Quality of Health Care and Hospitals in the State Satisfaction with Washington doctor\'s facilities is driven by impression of good quality consideration/offices and constructive encounters People who have been a patient at a Washington doctor\'s facility are more constructive than the individuals who have not There is no overriding objection about doctor\'s facilities in the state among disappointed respondents Long holds up, expense, therapeutic lapses, absence of staffing, and quality concerns are all said by the few disappointed with doctor\'s facilities as a rule or with their own doctor\'s facility experience M OORE I NFORMATION

Slide 31

Several Messages Resonate with the General Public More than 80% concur that doctor\'s facilities are: An imperative hotspot for health awareness data Always there when you require them Sources of employments and monetary advancement A decent esteem M OORE I NFORMATION

Slide 32

Evaluating the Quality of Hospital Care “Quality of care” is more vital in doctor\'s facility choice than protection scope, area, or specialist suggestion Protecting patients from diseases and having a low rate of therapeutic missteps are the most unmistakable estimations of value doctor\'s facility nurture Washingtonians M OORE I NFORMATION

Slide 33

Public Wants to Know More About Quality and Safety Public is worried about medicinal blunders Knowledge of government regulation of doctor\'s facilities does not expand certainty Hospitals ought to bring issues to light of interior projects set up that forestall medicinal slips and enhance doctor\'s facility quality Public needs to hear what doctor\'s facilities are doing on security and quality M OORE I NFORMATION

Slide 34

Information Sources Personal specialists and attendants are the most tenable wellsprings of data about doctor\'s facilities Experts in lessening medicinal slips and patients whose lives were spared in

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